Contact Lucky Bear Club Casino
Our support team is here to help
Get in Touch
The Lucky Bear Club support team can assist with everything related to your account, including accessing your account, making deposits, processing withdrawals, verification and more.
General Support
support@luckybearclubcasino.com
Account Support
accounts@luckybearclubcasino.com
Payments
payments@luckybearclubcasino.com
Support Hours
Monday-Friday: 8:00 AM-12:00 AM ET
Saturday-Sunday: 9:00 AM-12:00 AM ET
We strive to respond within 4 hours of all correspondence where applicable.
Note that this timeframe applies to General Support only - payment and verification cases need additional review from the Lucky Bear Club team and may take longer. Never share your password, PIN, CVV, or full payment details by email or chat.
Payment Questions
Please include details in relation to the deposit or withdrawal such as the date of the transaction, amount, and any reference numbers, where applicable. We ask that you do not send us passwords, complete card numbers, PINs or security codes via email.
Account Assistance
For login, verification, profile or other account access issues, please contact our account support team. We may ask for identification to verify ownership of the account.