About Lucky Bear Club Casino
About Lucky Bear Club
Lucky Bear Club was launched in 2024 with a primary objective of delivering a vast range of games online, combined with a meaningful mobile experience and associated account management features. Our original team of 10 staff work across Technology, Product Development, Casino Content, Operations and Customer Service departments.
Our Technology
The Technology department consists of 16 members and deals with online account systems, mobile applications, payments, platform stability and many other updates and fixes to the service. We continue to grow and improve the platform by focusing on the key features that our customers already use most - game discovery, account access, payments and mobile access to the platform.
Building Our Games Catalog
We do not treat our original game selection as "finished." Rather, we ongoingly evaluate new casino games to add to our extensive slots, jackpots, table games (such as blackjack and roulette) and specialty games catalog. Our games include baccarat and other versions of popular games, as well as live dealer games. We assess new casino games based on their game mechanics, their compatibility with mobile devices, their overall visual presentation, the variety of available bets, and whether the game would fit into our current categories of games.
Platform Highlights
- 136,000+ registered accounts
- Launched in 2024
- Single USD account for deposits, withdrawals and play
- Slots, jackpots, American & European roulette, baccarat, specialty games and live dealer games
- Approximately 15 new game releases reviewed each month
- 19-person customer support team
- Android and iOS mobile access
Our Support Team
Our support team consists of 19 people who are prepared to assist with account related issues, payment issues, verification issues, technical issues, promotional issues, as well as general queries relating to the Casino Platform. Typically we aim to get back to you within 4 hours, though payment and verification related messages may take longer, depending on the nature of the required additional checks.
Responsible Gambling
Casino outcomes are not guaranteed and should not be played with the intent of making profit. Lucky Bear Club aims to provide a safe environment for real-money gaming while adhering to strict Responsible Gaming guidelines. We recognize that real-money gambling carries financial risk, and we encourage customers to set personal limits, monitor their spend, and take regular breaks from gaming. Setting a budget before playing and avoiding losses are all ways to help control your online gaming.
Continuing to Develop Lucky Bear Club
Our objective with Lucky Bear Club Casino is to provide a platform that is user-friendly and quickly enables you to play many of the games that we shall be adding to the casino in the months to come.